Brantford, Ontario • computer help for real people
The Goatee, the Leafs, and the Linux Box

Mark Parsons

Computer technician in Brantford who repairs computers, untangles tech problems, and explains things in plain English without making people feel lost.

Mark is the kind of person who can calm down a stubborn Windows machine, set up a practical home office, rescue a slow laptop, and then happily talk about Proxmox like it is both a hobby and a small cathedral built out of virtual machines.

What people should know

Grounded help, nerd energy, no nonsense

Mark helps with the practical stuff that actually matters: machines that run better, backups that exist before disaster, setups that make sense, and answers that do not sound like they were translated from toaster manuals.

He also loves playing Roblox and Minecraft with his nephews, which says a lot about his patience, his curiosity, and his willingness to enter worlds where a square tree can somehow still feel majestic.

Beloved hobby status: Proxmox virtualization. Not quite a religion, but close enough that a well-organized cluster can inspire a respectful pause.
Repair

Fix the computer

  • Track down slowdowns, crashes, and mysterious behavior.
  • Help with Windows systems that need a steady hand, not a sales pitch.
  • Set up sensible software, updates, and everyday maintenance.
Protect

Block the scammers

  • Explain common scam tactics in a clear, respectful way.
  • Help people spot fake security alerts and bogus support calls.
  • Push back against the panic that scammers rely on.
Build

Linux box spirit

  • Enjoys the tidy logic of Linux and home-lab projects.
  • Sees virtualization as a joyful craft, especially with Proxmox.
  • Understands that good tech should serve people, not impress shelves.
Person

Real life matters

Mark's father had Multiple Sclerosis, and that experience deserves respectful mention because it shaped how Mark thinks about patience, care, and showing up for people when life gets hard.

Humor patch

Small absurdity

If a printer begins acting sentient, the official policy is still to check the cable first. The second policy is to deny it diplomatic immunity.

Contact

Reach out

If you need help with a computer or just need a calm human to make sense of a tech problem, email mrparsons@gmail.com.